Ebook Support
Help is on the way!
Where do I find my Ebook?
As soon as you pay for your ebook you will automatically be brought to the download page. OR just log in to our website and click MY ACCOUNT - MY DOWNLOADS.
How to download your manual:
After purchasing, simply click the DOWNLOADS link at the top right of all pages of our website and select your download. Then...
Step One: Click here to be sure your computer has Java installed.
The latest version of Java is NOT required. The above link simply verifies if any version is installed on your computer. (Link opens in a new window.)
Step Two: Download the eBook file to the Desktop. IMPORTANT: Always choose SAVE. You will receive the download link after purchase and can always access it by logging into your oscManuals.com account and clicking My Account and then My Downloads
Step Three: To open your ebook, double-click the Java icon that looks like this on your Desktop:

Solving Problems with Java
1. The downloaded product file appears to be a ZIP file and the registration screen does not appear.
According to Sun Microsystems, this is a problem affecting a small percentage of Windows users. Fortunately, there is an easy fix, simply click the link below and RUN the tiny program to fix it.
http://electronicdeadbolt.com/media/jarfix.exe
After running the JarFix.exe utility, you can double-click the product file you have downloaded to open and register the file on your computer.
2. Help! I'm unable to open the file.
Your computer may not have Java installed. Click the link below to update Java on your computer:
http://www.java.com/en/download/index.jsp
3. I am not able to install Java or I receive an error installing or updating Java.
This problem is solved by clearing the browser cache. To clean (delete) the Java cache, click the link below:
http://www.java.com/en/download/help/plugin_cache.xml'
4. I've tried everything and it's still not working!
Your computer's anti-virus/firewall software may be causing the problem. Please try disabling it temporarily and then open the file.
Solving Problems in Windows
After downloading the product file, the security settings in Windows 7 or Windows Vista may require you to RIGHT-click on the file and choose to "Run as Administrator" before the program will open and allow you to register the product.
Did this page solve your problem?
Free support! If you have ANY problem downloading or opening the product file you have purchased, please send an email providing as much details as possible to: supportteam@electronicdeadbolt.com Our support team is standing by to provide you with prompt assistance.
You can also buy the paperback from Amazon.com... there is even an offer inside the paperback to KEEP YOUR EBOOK FOR FREE if you buy the paperback! See book for details.